Delivery Explained

Overview

Our standard lead-time from receipt of order to despatch of goods is 5 working days for those ranges that are held in stock here in the UK. For non-stock items, the lead-times vary between two and six weeks depending upon the model chosen. Amendments to purchase orders or changes to artwork may alter lead and delivery times.

We also offer three different levels of Express Service on a range of popular models for those occasions where time is of the essence.

Click here for our full range of Plastic Pens available for Express Service.

Or here are all of our Printed Metal Pens with Express Service availability.

Same-Day Express Service

• Completed purchase order and correct artwork must be received by 9am.
• Approval by 10am.
• We will despatch your order the same working day.
• Maximum order size is 5,000 pieces with single colour print.

24-Hour Express Service

• Completed purchase order and correct artwork must be received by 12pm.
• Approval by 3pm.
• We will despatch your order by the end of the next working day.
• Maximum order size is 5,000 pieces with single colour print.

48-Hour Express Service

• Completed purchase order and correct artwork must be received by 12pm.
• Approval by 3pm.
• We will despatch your order within 2 working days.
• Maximum order size is 5,000 pieces with single colour print.

3-Day Express Service

• Completed purchase order and correct artwork must be received by 12pm.
• Approval by 3pm.
• We will despatch your order within 3 working days.
• Maximum order size is 5,000 pieces with single colour print.

The terms highlighted above are for guidance only. The countdown starts from the time we receive your signed approval on both the order acknowledgement and artwork sheet.

Please contact one of our Customer Service team for the full Terms and Conditions of our Express Delivery Services.